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Thank you for visiting and shopping at BCuteBU LLC. The following are the terms and conditions that constitute our Shipping Policy.
Shipping Policy- Worldwide
We now ship our products worldwide. Shipping rates will apply depending on promotions. Here is a list of the particular countries we ship to:
Japan, Russia, South Korea, Ireland, Italy, Norway, Sweden, United Kingdom, United States, Brazil, Colombia, New Zealand, Canada, Mexico
Shipment processing time
All orders are processed within 2-7 business days. Orders are not shipped or delivered on weekends or holidays. All products have estimated shipping times in the description. Some are different from others, therefore expect to receive some of your items separately.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or SMS.
Please be mindful that due to COVID-19 there might also be further delays based on demand and our manufacturing factories. All items are handled with extra care, which includes sanitation and safe transit for our customer safety. Our customer and employee safety are particularly important to us, and due to this shipping may be up to 5-6 weeks or more for some items. Check the item description to see if the product might take 5-6 weeks.
Refunds due to shipping times:
Here at BCuteBU we are very transparent about how long the shipping times are with each item. Due to this, we do not accept cancellations due to long shipping times. Please be sure to pay attention to the estimated shipping times in each product description. If the order is determined lost through your local postal service, we would be more than happy to go over refunds/exchanges.
Orders can be canceled within 24 hours of purchase however. To learn more about return/exchange, please see our Refund Policy to ensure you meet the requirements.
As our company grows and things get better with COVID-19, our shipping times will get better with your support. Thank you for your time, patience, and purchases. We look forward for your return. 😊